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Operation Consultation

 
 

 General Information Desk

Services

Patron consulting and advising, patron complains processing.

Telephone No:

021-64455555 Ext. 2000

Hours

8:30 am – 18: 00 pm, Monday – Sunday

 Telephone Consulting Service

Services

Dealing with readers' inquiries concerning library holdings and databases retrieval, via telephone or email;
Complains and advices processing.

Telephone No:

021-64455555 Ext. 5000

Email:

fag@libnet.sh.cn

Location

Conference Service Desk on the Fist floor

Hours

9:00 – 17:00, Monday – Sunday

 Consulting service for Ancient Books

Services

Bibliography information of ancient book collections, evaluation and appraisal of ancient books, information retrieval and duplication.

Telephone No:

021-64455555 Ext. 1236

Fax No:

Guji@libnet.sh.cn

Location

Room 1236, Ancient Book Circulation Desk

Hours

8: 30-11: 00, 13:00-17:00 Monday-Friday

 Consulting service for Ancient Books

Services

1. Provide guidance for readers to use the iPAC catalog system and LAN for resources and special databases retrieval, correctly and quickly;

2. Provide information including the distribution of Shanghai Library holdings of all kinds and their biblical details, as well as the ways to read and borrow them;

3. Special services oriented to senior citizens and the physically-challenged persons on request

Telephone No.

021-64455555*3103

Email

alge@libnet.sh.cn

Location

Catalog Hall

Open Hours

13: 00-17:00, Monday

9:00-17:00, Tuesday-Sunday

 Online Reference Service

Services

Online reference is a non-profit customer-tailored service combining the expertise of Shanghai Library and public libraries, university libraries and related institutions in Shanghai, oriented to the users from all over the world. Replies are given 48 hours after the questions are submitted.

Telephone No:

021-64455555 Ext. 3517

Fax No:

021-64376791

Email:

Vrd@libnet.sh.cn

Website

 http://zsdh.library.sh.cn/

Hours

8:30 – 17:00, Monday – Friday (except national holiday)

 Reference Librarian Service

Services

Provide assistance to patrons on information-searching techniques, help with catalog searching, provide information regarding the location of collections, answer patrons' questions.

Telephone No:

021-64455555 Ext. 4411, 4309 and 1315

Email:

jyfeng@libnet.sh.cn; hlhuang@libnet.sh.cn; zwzhao@libnet.sh.cn

Location

2nd floor References Books Reading Room; 3rd Floor Patent and Standard Reading Room; 4th Floor Foreign Area.

Hours

9:00–17:00, Monday–Sunday

 Reference Consulting Service

Services

Information retrieval from documents, publications, photographs and data for scientific research purposes. Database searching and subject searching for information used in product development, market survey and feasibility study of new products.

Telephone No:

021-64451409, 64458565, 021-64455555 Ext. 4112

Fax No:

021-64451409

Email:

Ckb@libnet.sh.cn

Location

Room 4112, Reference Consulting Department

Hours

8:30-11:30, 13:00-17:00 Monday-Friday

 Market Survey and Consulting Service

Services

Honored as an "Accredited Consulting Institute in Shanghai" for six years, licensed to work with foreign clients, provide services in company credibility research, market and industry study, competition analyses and follow-up studies.

Telephone No:

021-64744746, 64312840, 021-64455555 Ext. 8306, 8406

Fax No:

 

Email:

Csticss@public.sta.net.cn;  lyshen@libnet.sh.cn

Location

3rd Floor, No.265, Yong Fu Road

Hours

8:30- 11:00, 13:00 - 17:00 Monday – Friday

 Scientific and Technological Information Consulting Service

Services

Honored as an "Accredited Consulting Institute in Shanghai" for six years, led by senior researchers and registered consultants, provide consulting and research services for economic, industrial, scientific and technological information.

Telephone No:

021-64312840, 64332247, 021-64455555 Ext. 8402, 8406

Fax No:

 

Email:

Csticss@public.sta.net.cn; qyshi@libnet.sh.cn

Location

4th Floor, No.265, Yong Fu Road

Hours

8:30 – 11:00, 13:00 – 17:00, Monday – Friday

 Strategic Management Consulting and Research Services

Services

Honored as an "Accredited Consulting Institute in Shanghai" for six years, led by senior researchers and registered consultants, provide consulting and research services in strategies and information on development policy and planning.

Telephone No:

021-64371374; 64312840; 021-64455555 Ext. 8507, 8406

Email:

Csticss@public.sta.net.cn; hdwang@libnet.sh.cn

Location

5th Floor, No.265, Yong Fu Road

Hours

8:30 – 11:30, 13:00 – 17:00 Monday – Friday

 Intellectual Property Consulting Service

Services

Led by senior researchers and registered consultants, provide planning services for the protection of intellectual properties, strategic decision-making and information consulting on protection of intellectual properties, and research in infringing behavior.

Telephone No:

021-64312840, 64455555 Ext. 8406

Fax No:

021-64377626

Email:

Csticss@public.sta.net.cn;

qyshi@libnet.sh.cn

Location

4th Floor, No.265, Yong Fu Road

Hours

8:30 – 11:30, 13:00 – 17:00, Monday – Friday

 Scientific & Technical Information Consulting & Searching service

Services

Accredited by the Ministry of Science as "First-class Search Service". Provide searching and evaluation services for invention, patents, new products and projects.

Telephone No:

021-64312840, 64332247, 021-64455555 Ext. 8402 or 8406

Fax No:

021-64377626

Email:

Csticss@public.sta.net.cn

Location

4th Floor, No.265, Yong Fu Road

Hours

8:30 – 11:30, 13:00 – 17:00, Monday – Friday